Illustrative prototypeObserved tank exports · shadow forecasts · simulated operations
Managed fuel operations · morning control

Five operating events need owners this morning.

Inventory, service, data, retain, and terminal exceptions are managed in one auditable queue.

Open events5Across inventory and service
Next SLA8mCustomer change needs acknowledgment

Operations event queue

Every inventory signal and customer communication has an owner and SLA

Event / storeSLAWhat needs attentionOwnerAction
23m10:00 AMBurn anomaly: 200 → 1,500 GPHPrepared 8,500-gallon load; fit and dry-tank checks ready.Day MCLimited history
8m9:45 AMCustomer requested an earlier biodiesel deliveryHandoff is open; schedule impact and customer response are unconfirmed.Night → Day MCCustomer reported
BlockingBefore publishProposed load may exceed projected room at arrivalQuantity must clear the 95% arrival-ullage guard before release.Day MC95% fit check
53m10:30 AMStore sensor has not updated in seven daysForecast is blocked; obtain a manual reading before planning.OperationsForecast blocked
83m11:00 AMValdosta terminal dwell is above the rate-card standardPhase-two signal; compare actual route time before final scheduling.DispatchPreview only

Night-to-day handoff

Unresolved events cannot disappear between shifts

4 openReview
01Magnolia customer call is unacknowledgedReceived 8:41 AM · day MC response due in 8 minutes
02Coleman burn jumped 200 → 1,500 GPHPrepared load awaiting fit and dry-tank review
03Parker telemetry is seven days staleForecast blocked · manual reading required
04Loxley load failed the arrival-room checkQuantity adjustment required before publish
72-hour planning contextRisk timing and coverage by terminal market2 views

72-hour risk timeline

Tank protection by planning horizon

CriticalAt riskProtected
Coleman Rd.Now+24h+48h+72h
MagnoliaNow+24h+48h+72h
LoxleyNow+24h+48h+72h
ParkerNow+24h+48h+72h
Mossy HeadNow+24h+48h+72h

Plan coverage by terminal market

Loads protected through 72 hours

Florida Panhandle87%
Southeast Alabama81%
South Georgia76%
Central Florida69%
Operating scope & staffingCorrected constants from Terry’s review5 facts
Total stores~300Enterprise operating context
Managed stores~70Initial inventory scope
Load drivers / day60–70Terry-confirmed range
Day coverage3 MC + 1 OpsHuman approval remains central
Night coverage1 MCHandoff events require SLA control
How Hinton Ops changes the workdaySignal-to-plan workflow, before-and-after process, and pilot outcomeWorkflow detail

From signal to an executable plan

The operator stays in control; Hinton Ops removes the repetitive comparison work

Decision required
1
CaptureSignals become events

Tank readings, calls, emails, and handoffs enter one queue.

2
PrioritizeOwner + SLA assigned

Business impact and escalation time travel with the event.

3
DecideHuman approval

Review quantity, fit, timing, and route consequence.

4
ExecuteStage upstream

Push to CE only when the execution plan is ready.

Without Hinton Ops

Operators assemble the picture manually

  • Open six separate station reports
  • Compare burn changes tank by tank
  • Call around to test load feasibility
  • Explain schedule changes from memory
Current-state workflow to validate during pilot discovery
With Hinton Ops

The day begins with a ranked action plan

  • One reconciled operating view
  • Exceptions ranked by intervention time
  • Recommended load and driver impact together
  • Every approval retains its evidence trail
Target workflow demonstrated by this prototype
Practical outcomeManage exceptions, not spreadsheets.

The immediate value is faster triage and more consistent decisions. Forecast accuracy supports the workflow; it does not replace operator judgment.